We accept payment on line with most major credit and debit cards via Paypal who will  forward your email and home address to Fred and Bill for confirmation and delivery purposes. We may use this information to periodically send promotional emails about new products, special offers or other information which we think may be of interest to you.  If you would prefer not to receive emails from us you may let us know at any time by emailing:

We will never share, sell or lease your personal information to third parties unless we have your permission or are required by law to do so.



Your secure payment is provided by Paypal, who comply with the highest privacy and encryption standards available. Your card details are not held on the Internet and once payment has been validated and approved your details are deleted.

Fred and Bill will not have access to your credit card or banking details at any time.

To find out more about how your transaction was processed, visit Paypal Frequently Asked Questions at:

We are confident that shopping online with Fred and Bill  is completely safe. However, if you would prefer to pay by an alternative method please call our customer  services line on 01483 222451 and we can arrange to take payment over the telephone or by cheque.  Please be aware, however, that goods won’t be dispatched until payment has been cleared which can take up to 10 days for cheques.



We use traffic log cookies to identify which pages are being used. This helps us analyse data about a web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Web browsers will usually automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.



Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, as they are not governed by this privacy policy. Always refer to the websites privacy policy before proceeding,

We may amend this policy from time to time by updating this page therefore you should check this page occasionally to ensure that you are happy with any changes. The date of the last update can be found below.



Last updated: November 2016


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